About
I am an ambitious Associate Software Engineer with a passion for design who worked diligently to venture into the Technology field. I was born and raised in Brooklyn, NY and graduated from Pace University with a Masters in Computer Science and a minor in Information Systems. As life may have it, after graduation I didn't land a job in my field so I settled for a career in Insurance. After years of working as an Analyst I started my pursuit of becoming a Software Engineer by enrolling and completing MIT certification course, specializing in FullStack Javascript Programming with MERN. Six months into the course I accepted a position at Travelers Insurance as an Associate Software Engineer.
Associate Software Engineer & Aspiring UI/UX Designer.
- Birthday: September 17, 1981
- Certification: FullStack JS with MERN
- City/State: Richmond, VA
- Age: 42
- Degree: Masters of Science
- Email: Tennwilliams917@gmail.com
I am currently studying UX/UI design with the goal of using my knowledge to create user-centered applications and software.
Technical Skills
Below are some of my stronger technical skils that I gain over the years from my studies at Pace University, MIT and pathway courses at Travelers Insurance
Resume
Education
Google UX Design Professional Certificate
2023 - 2024
Coursera/Google
- Developing personas, user stories, and user journey maps
- Conducting usability studies
- Creating wireframes and prototypes
- Testing and iterating on designs
Professional Certificate in coding: FullStack Javascript Development with MERN
2022 - 2023
MIT XPro
- Web Development: Developed foundational skills in web development using Javascript, HTML, and CSS
- Front-End Development and React: Learned how to build React applications and how to test and deploy them
- Back-End Development: Worked with MongoDB, ExpressJS, and NodeJS to become confident in the MERN stack and learned the essentials for working in the cloud, automated testing, and deployment for a solid foundation in DevOps
Master of Science
2003 - 2005
Pace University, New York, NY
Graduated with a G.P.A of 3.5
Bachelor of Science
1999 - 2003
Pace University, New York, NY
Graduated with a G.P.A of 3.3
Professional Experience
Associate Software Engineer
2023 - Present
Travelers Insurance: Bond & Specialty-IT, Richmond, VA
- Perform basic analysis, development, testing, debugging, configuration, incident investigation, documentation, health monitoring/alerting, and implementing based on and related to user or system design specifications
- Effectively verifies and validates requirements; ensures that all requirements support the delivery of business value, fulfills goals and objectives, and meets a stakeholder need
- Continuously strive to improve understanding of requirements techniques, processes and deliverables required to support successful project delivery
Business Process Analyst
2022 - 2023
Travelers Insurance: Sourcing Operations, Richmond, VA
- Identify process improvements to remove no value-added tasks and streamline processes
- Responsible for continuous process assessment to identify opportunities to streamline, automate and/or realign processes to drive savings or scale
- Responsible for analyzing feedback, quality and performance results for trends, providing coaching to improve results and deliver better customer and business partner experiences
Sr. Field Operations Support Analyst
2015 - 2022
Travelers Insurance: Domestic Operations, Richmond, VA
- Collaborated with team and across the enterprise to manage project objectives and initiatives
- Proactively identified, initiated, and implemented all updates to workflow, processes, and procedures
- Provided expert level knowledge of processing and/or underwriting support activities with the authority to manage remote processing onshore/offshore
Portfolio
Here are some of my MIT projects, work projects and passion projects. Click on the left button to enlarge the project picture and click on the right button to view the project page. Hope you enjoy!
- All
- React
- HTML
- Other
Volunteer Services
Volunteering is a strong passion of mines. I love to give back to my community and mentor kids to aid in their educational growth! Click each organization name below to view their website and find out how you can volunteer and/or donate
Girls Who Code
Girls Who Code, GWC, is an international nonprofit organization that aims to support and increase the number of women in computer science with a mission to close the gender gap by not only preparing girls to enter the workforce - but preparing them to lead it, to improve it, and to completely and totally transform it. GWC hosts a summer Immersion Program, a specialized campus program, after-school clubs, a college club, college Loops, a series of books and code at home activities. I volunteer and host engagements at their summer Immersion Program. I am in the process of starting my own Girls Who Code club in my state with the help of GWC where I will be mentoring young girls and leading fun interactive activities
Honor Roll Foundation
Honor Roll Foundation provides high school & college students with the necessary resources as they transition to higher education by exposing them to the culture at an HBCU through a college tour and making the transition out-of-state seamless and exciting with a College Warming. They also provide College & University Support with mentorship and shadowing opportunities for college students in order to help tailor their career path. They help them see the bigger picture with their career choice and educate them on traditional and non-traditional routes that can be taken within their career. Each year I sponsor a student to attend the HBCU culture experience tour and donate supplies to the college warming. I also mentor college students in my state and help them adjust to being out of state and in college.
Chesterfield Food Bank
Chesterfield Food Bank Outreach Center is a passionate, faith-based nonprofit with a vision to nourish and strengthen the community. Their mission is about feeding those in need and empowering individuals and families to overcome the root causes of food insecurity. They recognize the unfortunate reality that many in the community fall through the gaps in aid programs offered by the county and other organizations. As a result, they have dedicated themselves to providing additional support to curb hunger for kids, families, individuals, and seniors. Chesterfield Food Bank is driven by the belief that no one should go hungry. Each year my family and I volunteer our time at Chesterfield Food Bank and help pass out food to the community, stock the selfs with food and we also donate food.
Passion Projects
Over the years I have been drawn to the creativity of the front end of programming and am looking to explore my passion of design. In my spare time I enjoy designing invites, programs and flyers for family members. Please see some of these designs below.
I designed my brother's wedding program and this is the Cover Page
Program Cover Page
For Wedding
I designed my brother's wedding program and this is the Inside Page
Program Inside Page
For Wedding
I designed my brother's wedding program and this is the Back Page
Program Back Page
For Wedding
I designed my brother's wedding Thank You Card
Thank You Card
For Wedding
I designed my son's Kappa League election vote flyer
Vote Flyer
For Kappa League
I designed my daugther's Sip & Paint birthday party invite
Invite
For Birthday Party
I designed my family's Kwanzaa week celebration itinerary
